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123 Test St

Garbage disposal

Closed

Days open: 2

Photos

Details

Additional details

Resident said

Garbage disposal

Emergency selected

—

Additional details

Garbage disposal

Property

Address

123 Test St

Unit

—

Assignment

Assigned

Vendor: Test Vendor

Scheduled

—

Unit Maintenance Profile

View full unit profile

Appliances

Estimator

No estimates yet.

Completion

Completion date

2026-01-30

Notes

                                Closed: Cancelled

test cancel

Messages

Visible to managers, vendors, residents, and owners

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Recipients Tenant Vendor Owner

Tip: Press Ctrl+Enter to send.

Contacts

Assignment

Test Vendor

— Outsourced —

Tenant

[email protected]

2181-636-7536

Owner

—

Technician / Vendor Assigned

Test Vendor

Scheduled: —

Assign to Vendor

Select a vendor for this work order. This marks it as outsourced (no in-house schedule).

Vendor

Message to vendor

This will appear in the Vendor Portal for this work order.

Assist with scheduling vendor appointment

This is a user-driven, AI-assisted workflow. Draft messages with AI, edit as needed, then send.

Start with Vendor Start with Tenant

Step: 1 / 3

1) Ask the vendor for availability

Ask for several days/times they can come out. We’ll negotiate with the resident and confirm.

1) Ask the tenant for availability (optional)

If you prefer, start by asking the tenant when they are available. We’ll then match with the vendor.

2) Propose appointment windows to the tenant

Paste the vendor’s availability (from portal/SMS). AI will normalize it into clean appointment windows.

3) Confirm and schedule

Once both parties agree, pin a scheduled window. This will complete the scheduling task.

Date

Start

End

Internal note (optional)

Start Review

Review recent completed work orders

Verify this submission is not from a failed previous repair nor a trend.

No recent completed work orders found for this unit (best-effort match).

Is this a new, unrelated issue?

What type of issue is this?

Select related work order

Note about the connection

End work order

Internal reason / notes

This is for internal visibility (Activity log). It will not be sent to the tenant.

Tenant message (optional)

Send a message to the tenant ([email protected])

Tip: Write the raw message first, then use “Rewrite with AI” to polish tone/clarity.

Activity

2026-01-28 17:56:45.862458+00:00

Created

Work order created.

2026-01-30 03:17:46.805369+00:00

Stage changed

Scheduling in progress → Closed

Note: Closed: Cancelled

test cancel

Actor: Manager

2026-01-30 03:17:46.362423+00:00

WORK_ORDER_ENDED

Note: Action: CANCEL

Internal notes:
test cancel

Actor: Manager

2026-01-29 14:26:12.686638+00:00

Stage changed

Assign tech/vendor → Scheduling in progress

Note: Assigned to vendor from work order detail

2026-01-29 04:08:42.690605+00:00

TASK_CREATED

Note: Task created: Assign tech/vendor

2026-01-29 04:08:42.690605+00:00

Stage changed

Under Review → Assign tech/vendor

Note: Auto: Review completed (new issue) → Assign tech/vendor

2026-01-29 04:08:42.240602+00:00

REVIEW_COMPLETED

Note: Review completed.
- Legitimate maintenance: YES
- Sent to warranty company: NO
- Recent work orders reviewed: NEW ISSUE (no connection)

2026-01-29 04:08:41.808541+00:00

REVIEW_RECENT_WORK_ORDERS

Note: Checked recent completed work orders for repeats/trends.

Decision: This is a NEW, unrelated issue

2026-01-29 04:08:36.130595+00:00

REVIEW_WARRANTY_ROUTE

Note: Send to warranty company: NO

2026-01-29 04:08:32.148033+00:00

REVIEW_LEGITIMACY

Note: Legitimate maintenance: YES

2026-01-29 04:08:27.705944+00:00

REVIEW_STARTED

2026-01-29 04:08:27.024161+00:00

Stage changed

New submission → Under Review

Note: Auto: Start Review

2026-01-29 04:08:18.103995+00:00

Stage changed

New submission → New submission

Note: Reset review (testing)

2026-01-29 04:08:11.334202+00:00

Stage changed

Assign tech/vendor → New submission

Note: Reset review (testing)

2026-01-29 04:04:52.256041+00:00

Stage changed

Under Review → Assign tech/vendor

Note: Auto: Review completed (new issue) → Assign tech/vendor

2026-01-29 04:04:34.124624+00:00

Stage changed

New submission → Under Review

Note: Auto: Start Review

2026-01-29 04:04:23.853803+00:00

Stage changed

New submission → New submission

Note: Reset review (testing)

2026-01-29 04:04:01.348527+00:00

Stage changed

Assign tech/vendor → New submission

Note: Reset review (testing)

2026-01-29 04:03:58.297761+00:00

Stage changed

Assign tech/vendor → Assign tech/vendor

Note: Auto: Review completed (new issue) → Assign tech/vendor

2026-01-29 04:03:52.410593+00:00

Stage changed

Under Review → Assign tech/vendor

Note: Auto: Review completed (new issue) → Assign tech/vendor

2026-01-29 04:02:17.693713+00:00

Stage changed

New submission → Under Review

Note: Auto: Start Review

2026-01-29 04:02:09.938581+00:00

Stage changed

Under Review → New submission

Note: Reset review (testing)

2026-01-29 03:58:36.025884+00:00

Stage changed

New submission → Under Review

Note: Auto: Start Review

2026-01-29 03:58:28.983479+00:00

Stage changed

Under Review → New submission

Note: Reset review (testing)

2026-01-29 03:55:02.422609+00:00

Stage changed

New submission → Under Review

Note: Auto: Start Review

2026-01-29 03:54:54.910112+00:00

Stage changed

Under Review → New submission

Note: Reset review (testing)

2026-01-29 03:54:38.929818+00:00

Stage changed

New submission → Under Review

Note: Auto: Start Review

2026-01-29 03:46:16.906188+00:00

Stage changed

Under Review → New submission

Note: Reset review (testing)

2026-01-29 02:32:31.618417+00:00

Stage changed

New submission → Under Review

Note: Auto: Start Review

2026-01-29 02:32:24.166358+00:00

Stage changed

Under Review → New submission

Note: Reset review (testing)

2026-01-29 02:18:29.960018+00:00

Stage changed

New submission → Under Review

Note: Auto: Start Review

2026-01-29 02:18:21.881063+00:00

Stage changed

Under Review → New submission

Note: Reset review (testing)

2026-01-29 02:17:32.149104+00:00

Stage changed

New submission → Under Review

Note: Auto: Start Review

2026-01-29 02:17:14.619421+00:00

Stage changed

Assign tech/vendor → New submission

Note: Reset review (testing)

2026-01-29 02:01:35.050663+00:00

Stage changed

Under Review → Assign tech/vendor

Note: Auto: Review completed → Assign tech/vendor

2026-01-29 01:57:52.090612+00:00

Stage changed

New submission → Under Review

Note: Auto: Start Review

2026-01-29 01:57:44.867134+00:00

Stage changed

Under Review → New submission

Note: Reset review (testing)

2026-01-29 01:53:37.198279+00:00

Stage changed

New submission → Under Review

Note: Auto: Start Review

2026-01-29 01:52:04.987406+00:00

Stage changed

Under Review → New submission

Note: Reset review (testing)

2026-01-29 01:44:09.773284+00:00

Stage changed

New submission → Under Review

Note: Auto: Start Review

2026-01-29 01:43:41.135500+00:00

Stage changed

Under Review → New submission

Note: Reset review (testing)

2026-01-29 01:43:10.657014+00:00

Stage changed

New submission → Under Review

Note: Auto: Start Review

2026-01-28 22:53:08.922891+00:00

Stage changed

Under Review → New submission

Note: Reset review (testing)

2026-01-28 22:52:22.232740+00:00

Stage changed

New submission → Under Review

Note: Auto: Start Review

2026-01-28 22:52:13.682834+00:00

Stage changed

Under Review → New submission

Note: Reset review (testing)

2026-01-28 22:46:40.063858+00:00

Stage changed

New submission → Under Review

Note: Auto: Start Review

2026-01-28 22:44:49.683855+00:00

Stage changed

Under Review → New submission

Note: Reset review (testing)

2026-01-28 22:32:13.285684+00:00

Stage changed

New submission → Under Review

Note: Auto: Start Review

2026-01-28 22:31:46.003836+00:00

Stage changed

Under Review → New submission

Note: Reset review (testing)

2026-01-28 22:28:59.588076+00:00

Stage changed

New submission → Under Review

Note: Auto: Start Review

2026-01-28 22:28:28.039909+00:00

Stage changed

Under Review → New submission

Note: Reset review (testing)

2026-01-28 22:27:54.711902+00:00

Stage changed

New submission → Under Review

Note: Auto: Start Review

2026-01-28 22:27:47.381857+00:00

Stage changed

Under Review → New submission

Note: Reset review (testing)

2026-01-28 22:06:08.244508+00:00

Stage changed

New submission → Under Review

Note: Auto: Start Review